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Linux Computing UK Terms of Trade

Orders for new computer systems can only be accepted when accompanied with full payment for the goods ordered.
Goods will normally be delivered 3-5 working days after confirmation of the order. Delivery may be refused if funds have not been cleared by the client's Bank.
Payment can be received by any one of the following methods: Cash; Cheque; BACS / Internet; Paypal.
Card payments cannot be taken.
No refunds are given unless goods are returned to us in perfect condition in the original packaging (where supplied) and with all labels and serial numbers intact.
Carriage on all goods returned to us must be paid for by the customer.

Linux Computing UK Code of Practice

Confidentiality

We are committed to maintaining the highest degree of integrity in all our dealings with potential, current and past clients in all our business activities. We extend the same standards to all our customers, suppliers and associates.

Ethics

We always conduct our own services honestly and honourably, and expect our clients and suppliers to do the same.

Duty of care

Our actions and advice will always conform to relevant law, and we will do all we can to avoid causing any adverse effect on the human rights of people in the organizations we deal with, the local and wider environments, and the well-being of society at large.

Conflict of interest

Due to other activities undertaken by some of the Directors of this Company there are time when we feel that to conduct business with an individual or business may cause a Conflict of Interest such that we will be unable to conduct that business. In this respect it is very unlikely that we will be able to provide goods and services to Public Bodies such as Councils, Schools, Hospitals etc.

Payment

Subject to the Payment terms outlined above, invoices require payment in full within 14 days of date of invoice although some services we provide are on the basis of payment in advance of payment with order. Title of any goods provided remains with Linux Computing UK until all invoices relating to those goods have been cleared. Clients will be notified in detail which payment terms relate to the service provided.

Intellectual property and moral rights

We retain the moral rights in, and ownership of, all intellectual property that we create unless agreed otherwise in advance with our clients. In return we respect the moral and intellectual copyright vested in our clients' intellectual property.

Professional conduct

We conduct all of our activities professionally and with integrity. We take great care to be completely objective in our judgement and any recommendations that we give, so that issues are never influenced by anything other than the best and proper interests of our clients.